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| Live investment facilitation - Communication in real time, with real people |
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| Feb 07, 2010 Published in technology
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| Keywords: live facilitation, live help, live investment facilitation, OIFC, Overseas Indian Facilitation Centre
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 With Live Help a site never closes. Such is the nature of the live investment facilitation on the Overseas Indian Facilitation Centre (OIFC) site, built in a supportive, interactive environment. It is for those who want to go beyond standard FAQs or written documents on site and just want to talk to a real person.
The Live Help facilitation at OIFC takes you beyond the static webpage. The site comes alive with a live person who listens to your queries patiently, who, if needed, makes it easier for you to spot information on the site and, most importantly, he refers your case to experts, keeps you updated on the progress of your query and informs you about the course of action the experts have recommended.
Each need is unique, every investment plan vital
Every potential investor plan, every thought, is the seed to what can be a major overseas Indian project in India. It needs to be first identified and then channeled through to the right people – the people who know how and where your investments will work under the present conditions.
Queries that come to the OIFC live support are as varied as there are investment opportunities in India. They range from opening a simple fixed deposit account, procedure to obtain a PAN card to someone looking for collaborators to set up a major water purification project, or others who have the expertise to start an integrated dairy cattle breeding, hi tech milk production and cattle embryo transfer project in India.
Make a beginning with a live chat
Whenever a visitor wants to initiate a chat he goes to the OIFC Live Help button for a private window to open. This enables you to communicate with a facilitator in real-time via text messaging
For most visitors the most memorable experience begins with the online support staff – a live person, engaging you personally and connecting you to the content, taking you through the site, showing you where to find what.
Turning first-time visitors into repeat visitors
These interactions turn first-time visitors into repeat visitors, and repeat visitors into members of a niche community of investors, keen on investing in the growing Indian economy.
Experts who will be with you at every stage
The online facilitators at OIFC connect you with the experts who will then be with you in every stage. From query answering to every step involved in setting up a business in India, ranging from procedural requirements to market entry strategies, tax and legal advisory services, to opportunity analysis and actual business launch.
Live contact helps the facilitator understand your personalized needs which are then referred to those knowledge experts best suited to address these needs.
Knowledge Experts answer your specific questions
A good facilitator can capture the thoughts of people and route it to the right people, the handpicked trusted Knowledge Partners to answer specific queries and handhold you to make the right investment decision.
Customised solutions as per your investment needs
Our professional consultants will add value to your decision making whenever you need it. Further, we offer customised solutions as per your investment needs and advise you on the range of suitable investment products available through our Strategic Partners.
As long as your needs are investment related, our experts have the answer for you. We, however, could not offer much service to someone in some part of Africa desperately looking for his roots on Indian soil. But that’s another story!
Each need is addressed by a specialist group. If someone is looking for a share exchange between his company in South Africa and an Indian company, he is advised by experts specializing in shares. High-end projects are handled by leading project managers in the country.
Comprehensive range of advisory and investment offerings
There are several strategic service providers associated with OIFC who share, at reasonable prices, their comprehensive range of advisory and investment offerings in form of products and services. These offerings are specifically customised to suit your personalised needs.
Explore opportunities in the most promising sectors
OIFC offers well researched snapshots and fact files on some of the most promising sectors in India – education, energy & environment, healthcare, infrastructure, IT & ITES and telecom. |
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